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Three Things You Must Always Communicate
Leadership

Three Things You Must Always Communicate

Many things come in threes: the three little pigs; the three wise men; the three musketeers.
Mark Arnold
Five Marketing Red Flags to Avoid
Marketing

Five Marketing Red Flags to Avoid

Avoid common marketing pitfalls and improve the effectiveness of your campaigns with On The Mark's credit union marketing assessment.
Mark Arnold
Four Ways to Turn Mergers into Partnerships
Strategy

Four Ways to Turn Mergers into Partnerships

“Mergers.” They can sound cold, and there’s a tendency to treat credit union mergers or mergers between community...
Mark Arnold
How to Hit a Home Run in Leadership
Leadership

How to Hit a Home Run in Leadership

Hitting a home run in leadership is not unlike hitting a home run in baseball. Every industry has its Legacy members.
Austin Lohnes
Too Much Turnover? New Hire Journey Mapping Can Help.
Leadership
Training

Too Much Turnover? New Hire Journey Mapping Can Help.

Credit unions and community banks obsess over those they serve. And rightfully so!
Sean Galli
What Makes a Good Testimonial
Marketing

What Makes a Good Testimonial

Word-of-mouth is the number one source of growth for community chartered credit unions and banks.
Austin Lohnes
Winning Leadership in March and Beyond
Leadership

Winning Leadership in March and Beyond

It’s the best time of the year! College basketball and March Madness© bring us the greatest tournament in the world!
Shawn Temple
How to Win an Academy Award With Your Marketing
Marketing

How to Win an Academy Award With Your Marketing

The Academy Awards are this weekend, and it’s a good time to think about what makes award-winning marketing.
Mark Arnold
Why Good Leaders Don't Need Luck
Leadership

Why Good Leaders Don't Need Luck

What is luck in leadership? Is there something to it?
Austin Lohnes
When Members Are In Trouble, Communicate Double
Branding
Marketing

When Members Are In Trouble, Communicate Double

Member communication can sometimes feel like another thing on your to-do list, especially if you're also juggling...
Sean Galli
We Need You to Lead Us
Leadership

We Need You to Lead Us

Sometimes, pictures of what leaders need to be come from the most unexpected places. Like a crowded airport.
Shawn Temple
Everything You Need to Know About YouTube TV
Marketing

Everything You Need to Know About YouTube TV

Cable is out. Streaming is in.
Sean Galli
Three Leadership Pitfalls and How to Avoid Them
Leadership

Three Leadership Pitfalls and How to Avoid Them

Looking to enhance your credit union leadership skills? Check out On The Mark's blog post on three common leadership pitfalls and how to avoid them.
Sean Galli
Want Younger Members? Try Sticker Marketing.
Branding
Marketing

Want Younger Members? Try Sticker Marketing.

You want to get younger. But how? Try sticker marketing...
Sean Galli
Focus: Strategy's Secret Weapon
Strategy

Focus: Strategy's Secret Weapon

Strategic initiatives. Action plans. Timelines. Every credit union or community bank in some form or fashion has...
Mark Arnold
Should You Be on TikTok?
Marketing

Should You Be on TikTok?

Don't throw ideas at a wall and see what sticks. Hone a TikTok strategy.
Mark Arnold
Does Your Marketing Spread the Love?
Marketing

Does Your Marketing Spread the Love?

Being someone’s valentine is a special experience. Truffles. Fancy dinners.
Sean Galli
Marketing Lessons From Super Bowl 56 Commercials
Marketing

Marketing Lessons From Super Bowl 56 Commercials

What a game, what a halftime show and what about those commercials!
Mark Arnold
Cast A Vision During Strategic Planning
Strategy

Cast A Vision During Strategic Planning

If done correctly, strategic planning for credit unions is a blast.
Mark Arnold
Seven Ways To Immediately Improve Your Strategic Planning Process
Strategy

Seven Ways To Immediately Improve Your Strategic Planning Process

Strategic planning—now there are two words that can strike cynicism and frustration into the hearts of any bank or...
Mark Arnold
Marking the Halfway Point of 2021
Strategy

Marking the Halfway Point of 2021

“All we have to decide is what to do with the time that is given us.”
Mark Arnold
How to Get Out of a Marketing Slump
Marketing

How to Get Out of a Marketing Slump

“Slump? I ain’t in no slump….I just ain’t hitting.”
Mark Arnold
5 Tips for Writing Email Newsletters People Want to Read
Marketing

5 Tips for Writing Email Newsletters People Want to Read

Want to start a fight in a group of marketers? Ask them about the effectiveness of emails, and specifically, email newsl
Mark Arnold
What TV Fathers Teach Us About Content Marketing
Branding
Marketing

What TV Fathers Teach Us About Content Marketing

Father's Day is this weekend; and as much fun as it is to give the father figures in our lives an appropriately good...
Mark Arnold
10 Content Marketing Tactics You Can Plug in Today
Marketing

10 Content Marketing Tactics You Can Plug in Today

Pumping out great content is part of the game if you hope to remain top-of-mind — and wallet — with today's consumers.
Mark Arnold
How Telling Your Brand Story Elevates Your Business
Branding
Marketing

How Telling Your Brand Story Elevates Your Business

Once upon a time, in a land far, far away, there was a terrible— no, wait. Hold on. (clears throat).
Mark Arnold
Make Your Content More Shareable with These 6 Steps
Marketing

Make Your Content More Shareable with These 6 Steps

You have a brand, and you have a marketing strategy in place to get your message out to the masses.
Mark Arnold
How to Create a Compelling Brand Personality
Branding
Marketing

How to Create a Compelling Brand Personality

If you want to win at content marketing, you need to create a compelling brand personality and deploy it across your...
Mark Arnold
How to Win at Content Marketing: 3 Keys
Branding
Marketing

How to Win at Content Marketing: 3 Keys

Your content marketing efforts can either accelerate your growth, or they can be part of what causing consumers’...
Mark Arnold
Systemize Your Marketing For Success
Marketing

Systemize Your Marketing For Success

“You do not rise to the level of your goals. You fall to the level of your systems.”
Mark Arnold
Go Deep Rather Than Wide With Your Marketing
Marketing

Go Deep Rather Than Wide With Your Marketing

When you think about how to make your marketing stand out, it's tempting to want to use every marketing channel...
Mark Arnold
6 Ways Employee Experience Drives The Bottom Line
Leadership

6 Ways Employee Experience Drives The Bottom Line

Learn how employee experience can impact your bottom line with On The Mark's latest blog post. Discover 6 powerful ways to improve your employee experience.
Mark Arnold
Top Four Hazards Your CU Needs To Avoid Now
Strategy

Top Four Hazards Your CU Needs To Avoid Now

COVID-19 is one of the biggest challenges of our time. The pandemic’s health threat and death rate are the likes of...
Mark Arnold
Three Keys To Thrive During Economic Downturn
Leadership

Three Keys To Thrive During Economic Downturn

You don’t want to just survive economic downturn. You want to thrive during economic downturn.
Mark Arnold
Be Deliberate, Not Desperate, With Your Marketing
Branding
Marketing

Be Deliberate, Not Desperate, With Your Marketing

“We’re in a recession—we’ve got to cut marketing!”
Mark Arnold
10 Ways Leaders Help Teams Learn While They #WFH
Leadership
Training

10 Ways Leaders Help Teams Learn While They #WFH

Hey guess what? Stuff — a very precise word, as you know — has indeed changed.
Mark Arnold
Be A Better Problem Solver in 6 Steps
Leadership

Be A Better Problem Solver in 6 Steps

If you're able to, think back to a time pre-the-current-crisis, when some within your organization (just like any...
Mark Arnold
You Can Be An Adaptable Leader. Here's How.
Leadership

You Can Be An Adaptable Leader. Here's How.

We're quickly learning how important adaptability is, aren't we? Organizations, teams, and individuals who are...
Mark Arnold
Work From Home Without Losing Your Mind
Training
Leadership

Work From Home Without Losing Your Mind

How in the world am I going to work from home without losing my mind?
Mark Arnold
New Orleans Credit Union to Coronavirus: “We're Not Going to Let It Beat Us”
Leadership

New Orleans Credit Union to Coronavirus: “We're Not Going to Let It Beat Us”

Helen S. Delin, CEO of NAS JRB Credit Union in the New Orleans, Louisiana metro area, has a simple yet profound message.
Mark Arnold
Curbside Employee Experience: The New EX Factor
Branding
Leadership

Curbside Employee Experience: The New EX Factor

You'll have to bear with me. I'm on the way home from my weekly trek to the supermarket.
Mark Arnold
Curbside Series Part 2: Curbside Marketing
Marketing

Curbside Series Part 2: Curbside Marketing

“Curbside ______” has become an overnight phenomenon thanks to the Coronavirus.
Elizabeth Rider
Curbside Series Part 1: Delivering Curbside Member Experience
Branding

Curbside Series Part 1: Delivering Curbside Member Experience

The coronavirus outbreak continues to reshape how the American retail landscape looks and operates.
Mark Arnold
7 Ways to Show Great Leadership in Tough Times
Leadership

7 Ways to Show Great Leadership in Tough Times

Discover seven powerful ways to demonstrate exceptional leadership during challenging times with credit union leadership training by On the Mark Strategies.
Mark Arnold
10 Top Tips to Develop Young Leaders
Leadership

10 Top Tips to Develop Young Leaders

On oversized Post-It Notes in board rooms all over the country you'll often see something about the need to develop...
Mark Arnold
Six Money Habits Gen Z Wishes You'd Teach Them
Branding

Six Money Habits Gen Z Wishes You'd Teach Them

Gen Z money habits are a thing of intrigue for many credit union and community bank marketers. So let's take a closer...
Elizabeth Rider
10 Best Practices for a Successful Name Change
Branding

10 Best Practices for a Successful Name Change

Changing your credit union’s or community bank’s name can be as scary as {insert your preferred cuss word here}.
Mark Arnold
8 Symptoms of an Unhealthy Culture
Leadership

8 Symptoms of an Unhealthy Culture

Remember that feeling as a kid when your parents tried to take your temperature?
Mark Arnold
Everyone Talks or Your Strategic Plan Flops
Strategy

Everyone Talks or Your Strategic Plan Flops

How many people attend your credit union or bank’s strategic planning session? Ten? Twelve? More?
Mark Arnold
2020 Marketing: 10 Things You Need To Examine
Marketing

2020 Marketing: 10 Things You Need To Examine

January is almost over which means by now you’ve read countless articles on 2020 goals and trends.
Mark Arnold
7 Keys to Cultivating Creative Courage
Branding
Leadership

7 Keys to Cultivating Creative Courage

Discover the 7 keys to cultivating creative courage with On The Mark's creative services. Implement these key points to enhance your team's performance.
Mark Arnold
Man-Branding with Manly Bands
Branding

Man-Branding with Manly Bands

My soon-to-be husband and I recently purchased his wedding band through an online store called Manly Bands.
Elizabeth Rider
How to NOT Get Overwhelmed in 2020
Leadership

How to NOT Get Overwhelmed in 2020

It’s 2020! A new year! A new decade! Get excited people!
Elizabeth Rider
20/20 Vision For 2020
Strategy

20/20 Vision For 2020

As you age, you tend to think more about your eyesight and vision. It’s only natural that the older we get the...
Mark Arnold
What Disney+ Teaches Credit Unions and Banks About Branding
Branding

What Disney+ Teaches Credit Unions and Banks About Branding

Oh yes, I did. I signed up for Disney+ within the first week. As an avid fan of all things Disney, Star Wars and...
Mark Arnold
Three Ways to Avoid a Sales Culture
Leadership
Training

Three Ways to Avoid a Sales Culture

“I never look at deals as one deal. I look at them as a gateway to many more.”
Colleen Cormier
How To Operationalize Your Brand
Branding

How To Operationalize Your Brand

One question we often hear during a rebrand (once you’ve determined your vision, decided your niches, crafted your...
Mark Arnold
Racing to Serve the Unbanked Could Have Huge Payoffs
Marketing

Racing to Serve the Unbanked Could Have Huge Payoffs

Credit unions and small community banks are facing competition in one of the most unexpected banking spaces.
Colleen Cormier
How Your Credit Union or Bank Can Host an Event for Millennials
Marketing

How Your Credit Union or Bank Can Host an Event for Millennials

“How do we reach Millennials?” is a question we hear often from credit unions and banks, particularly this time of...
Elizabeth Rider
Toned Calves? 5 Signs Teams Don’t Trust
Training
Leadership

Toned Calves? 5 Signs Teams Don’t Trust

I know, I know, you're scratching your head, wondering what in the world toned calves have to do with trust.
Mark Arnold